Refund policy

📦 Return & Refund Policy
At HappyCart.life, we want you to have a smooth and satisfying shopping experience. Please read our policy carefully to understand how returns, refunds, and exchanges work.


🔁 Return Eligibility
We accept returns only if:
The product is damaged, defective, or incorrect
The product is unused and in original packaging
You provide proof (images/video) of the issue
👉 Returns will not be accepted for used or tampered products.
⏳ Return Timeframe
You must request a return within 7 Days  of delivery
Requests made after this period may not be accepted


💰 Refund Process
Once your return request is approved, we will initiate the refund
Refund will be processed via original payment method or store credit
Refund will be completed within 2-3 Days


🔄 Exchange Policy
We offer exchanges only in case of:
Damaged product
Defective item
Wrong product delivered
👉 Exchanges are subject to product availability.


⚠️ Damaged / Defective Products
If you receive a damaged or defective item:
Contact us within [X DAYS]
Email us at [happycart1331@gmail.com] with:
Order ID
Clear photos/videos of the issue
👉 Our team will verify and arrange a replacement or refund.


🚫 Non-Returnable Items
The following items are not eligible for return:
Used or worn products
Items without original packaging
Products bought on clearance or special discounts
Personal use items (if applicable)


🚚 Return Shipping Costs
If the return is due to our mistake (damaged/wrong item), we will bear the shipping cost ✅
If return is for any other reason, customer may be required to bear return shipping charges ❌


📩 Contact Us
For any return or refund queries, contact us at:
📧 [happycart1331@gmail.com]